Kaltura EU experienced a minor incident on April 18, 2024 affecting Kaltura API and Kaltura MediaSpace, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 18, 2024, 10:29 AM UTC
What is the issue: We are checking a possible service degradation where users might experience slowness or access failure while using MediaSpace or API. Current: Our engineering team is currently investigating What to Expect Next: Next update in the coming hour
- monitoring Apr 18, 2024, 10:44 AM UTC
What is the issue: We are checking a possible service degradation where users might experience slowness or access failure while using MediaSpace or API. Current status: issue is resolved, our engineering team mitigated the issue. What to expect next: We will keep monitoring during the next hour.
- resolved Apr 18, 2024, 12:03 PM UTC
This incident has been resolved.