Kaltura EU experienced a minor incident on July 19, 2024 affecting Kaltura API and Kaltura MediaSpace, lasting 3h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Kaltura APIKaltura MediaSpace
Update timeline
- investigating Jul 19, 2024, 09:19 AM UTC
We are investigating an issue that users might experience slowness or failure upon access MediaSpace (KMS/KAF) or using API. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes
- monitoring Jul 19, 2024, 10:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 19, 2024, 01:00 PM UTC
This incident has been resolved.