Kalix EMR incident

Text Messaging Unavailable

Notice Resolved View vendor source →

Kalix EMR experienced a notice incident on February 26, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2021, 05:18 PM UTC
Resolved
Feb 26, 2021, 02:00 PM UTC
Duration
Detected by Pingoru
Feb 26, 2021, 05:18 PM UTC

Update timeline

  1. resolved Feb 26, 2021, 05:18 PM UTC

    Kalix's text message provider (Twilio) experienced connection issues 5:48 AM PST - 7:55 AM PST. This resulted in any text messages from Kalix due to be sent out during this time period failing. These failed text messages need to be manually resent in Kalix. Kalix's text message provider has now resolved the issue and Kalix is sending text messages as normal. For more information please see https://status.twilio.com/incidents/zmz5c9prz8mm