Kalix EMR incident

Maps not loading

Minor Resolved View vendor source →

Kalix EMR experienced a minor incident on April 27, 2021 affecting Kalix Platform and Online Schedulers, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2021, 02:46 AM UTC
Resolved
Apr 27, 2021, 06:31 AM UTC
Duration
3h 44m
Detected by Pingoru
Apr 27, 2021, 02:46 AM UTC

Affected components

Kalix PlatformOnline Schedulers

Update timeline

  1. monitoring Apr 27, 2021, 02:46 AM UTC

    Currently there is a problem with our mapping system so maps may not come up correctly and the address autofill may not work while this downtime is in progress. No other parts of Kalix will be affected. Here is the status page for further information: https://support.here.com/status We will update this page once the upstream issue has been resolved.

  2. resolved Apr 27, 2021, 06:31 AM UTC

    The components needed for Kalix to work in the upstream map service is working again.