Kalix EMR incident

Nutritionix downtime causing Unknown Error on Kalix

Minor Resolved View vendor source →

Kalix EMR experienced a minor incident on February 15, 2023 affecting Kalix Platform, lasting 6h 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2023, 02:50 PM UTC
Resolved
Feb 15, 2023, 09:20 PM UTC
Duration
6h 30m
Detected by Pingoru
Feb 15, 2023, 02:50 PM UTC

Affected components

Kalix Platform

Update timeline

  1. monitoring Feb 15, 2023, 02:50 PM UTC

    Nutritionix's API is currently down, which means accounts that have linked up to Nutritionix will see an 'Unknown Error' message when they open a client record and the Nutritionix tab will not be available. Anything Nutritionix related will not be working until this issue is resolved. You can see further details about the status on Nutritionix's status page: http://status.nutritionix.com/

  2. resolved Feb 15, 2023, 09:20 PM UTC

    The Nutritionix API is now available so Kalix is working as normal