Kaleyra incident

Observing Call connectivity issue from up west - 12068XXXXX

Major Resolved View vendor source →

Kaleyra experienced a major incident on February 9, 2025 affecting Uttar Pradesh (West) and Uttar Pradesh (West), lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2025, 06:53 AM UTC
Resolved
Feb 09, 2025, 11:43 AM UTC
Duration
4h 49m
Detected by Pingoru
Feb 09, 2025, 06:53 AM UTC

Affected components

Uttar Pradesh (West)Uttar Pradesh (West)

Update timeline

  1. investigating Feb 09, 2025, 06:53 AM UTC

    Observing Call connectivity issue from up west - 12068XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Feb 09, 2025, 11:43 AM UTC

    Hello Team, calls are connecting fine now. Hence resolving the status page.