Kaleyra incident

Observing Call connectivity issue from West Bengal - series(33667XXXXX)

Major Resolved View vendor source →

Kaleyra experienced a major incident on February 12, 2025 affecting West Bengal, lasting 5h 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 06:19 AM UTC
Resolved
Feb 12, 2025, 11:26 AM UTC
Duration
5h 6m
Detected by Pingoru
Feb 12, 2025, 06:19 AM UTC

Affected components

West Bengal

Update timeline

  1. investigating Feb 12, 2025, 06:19 AM UTC

    Observing Call connectivity issue from West Bengal - series(33667XXXXX) Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Feb 12, 2025, 11:26 AM UTC

    The issue is resolved. the calls are connecting successfully.