Kaleyra incident

Observing Call connectivity issue from Delhi - series(17267XXXXX)

Major Resolved View vendor source →

Kaleyra experienced a major incident on February 12, 2025 affecting New Delhi, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 06:18 AM UTC
Resolved
Feb 12, 2025, 11:27 AM UTC
Duration
5h 9m
Detected by Pingoru
Feb 12, 2025, 06:18 AM UTC

Affected components

New Delhi

Update timeline

  1. investigating Feb 12, 2025, 06:18 AM UTC

    Observing Call connectivity issue from Delhi - series(17267XXXXX) Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Feb 12, 2025, 11:27 AM UTC

    The issue is resolved. Now calls are connecting successfully.