Kaleido incident

Elevated processing times

Minor Resolved View vendor source →

Kaleido experienced a minor incident on June 25, 2020 affecting Website and Android App and Image Processing API, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2020, 01:27 PM UTC
Resolved
Jun 25, 2020, 01:40 PM UTC
Duration
12m
Detected by Pingoru
Jun 25, 2020, 01:27 PM UTC

Affected components

Website and Android AppImage Processing API

Update timeline

  1. investigating Jun 25, 2020, 01:27 PM UTC

    We are currently investigating this issue.

  2. identified Jun 25, 2020, 01:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 25, 2020, 01:37 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 25, 2020, 01:40 PM UTC

    This incident has been resolved.