Kaleido incident

Elevated error rate

Minor Resolved View vendor source →

Kaleido experienced a minor incident on July 12, 2020 affecting Website and Android App and Image Processing API, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2020, 06:34 AM UTC
Resolved
Jul 12, 2020, 07:57 AM UTC
Duration
1h 22m
Detected by Pingoru
Jul 12, 2020, 06:34 AM UTC

Affected components

Website and Android AppImage Processing API

Update timeline

  1. investigating Jul 12, 2020, 06:34 AM UTC

    We are currently investigating this issue.

  2. identified Jul 12, 2020, 06:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 12, 2020, 07:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 12, 2020, 07:57 AM UTC

    This incident has been resolved.