Kaleido incident

Elevated error rate

Major Resolved View vendor source →

Kaleido experienced a major incident on March 28, 2022 affecting Image Processing API, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2022, 08:14 AM UTC
Resolved
Mar 28, 2022, 08:44 AM UTC
Duration
29m
Detected by Pingoru
Mar 28, 2022, 08:14 AM UTC

Affected components

Image Processing API

Update timeline

  1. investigating Mar 28, 2022, 08:14 AM UTC

    We are currently investigating an issue which causes images to not be processed

  2. identified Mar 28, 2022, 08:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 28, 2022, 08:44 AM UTC

    The issue has been resolved and image processing is back to normal.