Kaleido incident

Elevated image processing error rate

Minor Resolved View vendor source →

Kaleido experienced a minor incident on October 13, 2020 affecting Website and Android App and Image Processing API, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2020, 03:00 PM UTC
Resolved
Oct 13, 2020, 04:34 PM UTC
Duration
1h 33m
Detected by Pingoru
Oct 13, 2020, 03:00 PM UTC

Affected components

Website and Android AppImage Processing API

Update timeline

  1. investigating Oct 13, 2020, 03:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 13, 2020, 03:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 13, 2020, 04:34 PM UTC

    This incident has been resolved.