Kaleido incident

Elevated API error rate

Minor Resolved View vendor source →

Kaleido experienced a minor incident on November 4, 2020 affecting Image Processing API, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2020, 02:13 PM UTC
Resolved
Nov 04, 2020, 08:34 PM UTC
Duration
6h 20m
Detected by Pingoru
Nov 04, 2020, 02:13 PM UTC

Affected components

Image Processing API

Update timeline

  1. investigating Nov 04, 2020, 02:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 04, 2020, 04:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2020, 08:34 PM UTC

    This incident has been resolved.