Kaleido incident

Elevated error rate

Minor Resolved View vendor source →

Kaleido experienced a minor incident on June 8, 2021 affecting Website and Video Processing API, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 10:03 AM UTC
Resolved
Jun 08, 2021, 11:44 AM UTC
Duration
1h 41m
Detected by Pingoru
Jun 08, 2021, 10:03 AM UTC

Affected components

Website and Video Processing API

Update timeline

  1. investigating Jun 08, 2021, 10:03 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 08, 2021, 10:24 AM UTC

    We are investigating an impact to performance with our CDN and other 3rd party providers

  3. identified Jun 08, 2021, 11:28 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 08, 2021, 11:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 08, 2021, 11:44 AM UTC

    This incident has been resolved.