Kaleido incident

Issues with reachability from certain regions

Minor Resolved View vendor source →

Kaleido experienced a minor incident on June 21, 2022 affecting Website and Android App and Website and Video Processing API and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 07:24 AM UTC
Resolved
Jun 21, 2022, 07:55 AM UTC
Duration
31m
Detected by Pingoru
Jun 21, 2022, 07:24 AM UTC

Affected components

Website and Android AppWebsite and Video Processing APIWebsite

Update timeline

  1. monitoring Jun 21, 2022, 07:24 AM UTC

    Due to an issue with one of our third party providers, our websites are experiencing a higher than normal error rate when being accessed from certain regions. We are working with our provider to resolve the issue.

  2. resolved Jun 21, 2022, 07:55 AM UTC

    This incident has been resolved.