Kaleido incident

Elevated Errors in Image Processing

Major Resolved View vendor source →

Kaleido experienced a major incident on June 22, 2022 affecting Website and Android App and Image Processing API, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2022, 08:25 AM UTC
Resolved
Jun 22, 2022, 08:56 AM UTC
Duration
31m
Detected by Pingoru
Jun 22, 2022, 08:25 AM UTC

Affected components

Website and Android AppImage Processing API

Update timeline

  1. monitoring Jun 22, 2022, 08:45 AM UTC

    We registered elevated error rates in Image Processing for both Removebg Website and API. We identified and fixed the issue and Removebg and API are back to operational state. We are closely monitoring our systems.

  2. resolved Jun 22, 2022, 08:56 AM UTC

    This incident has been resolved.