Kahoot! incident

[Motimate] Investigating data storage failure

Critical Resolved View vendor source →

Kahoot! experienced a critical incident on June 12, 2023 affecting API and Web app and 1 more component, lasting 5h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2023, 10:14 AM UTC
Resolved
Jun 12, 2023, 03:47 PM UTC
Duration
5h 33m
Detected by Pingoru
Jun 12, 2023, 10:14 AM UTC

Affected components

APIWeb appExcel reportsNotificationsLearning locker

Update timeline

  1. investigating Jun 12, 2023, 10:14 AM UTC

    We are currently investigating this issue.

  2. identified Jun 12, 2023, 11:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 12, 2023, 11:15 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jun 12, 2023, 11:48 AM UTC

    Motimate is operational now, we are still fixing data failure.

  5. monitoring Jun 12, 2023, 01:58 PM UTC

    Excel reports service is operational.

  6. resolved Jun 12, 2023, 03:47 PM UTC

    This incident has been resolved.