K3 Imagine Outage History

K3 Imagine is up right now

K3 Imagine had 4 outages in the last 2 years totaling 4h 33m of downtime — averaging 0.2 incidents per month.

There were 4 K3 Imagine outages since November 18, 2025 totaling 4h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.retalia.cloud

Major June 15, 2026

Imagine Public API Incident

Detected by Pingoru
Jun 15, 2026, 06:46 PM UTC
Resolved
Jun 15, 2026, 07:19 PM UTC
Duration
33m
Affected: Public API
Timeline · 1 update
  1. investigating Jun 15, 2026, 06:46 PM UTC

    We're currently investigating an issue with Imagine: Public API

Read the full incident report →

Minor June 15, 2026

Retalia Performance Degraded

Detected by Pingoru
Jun 15, 2026, 07:00 AM UTC
Resolved
Jun 15, 2026, 09:47 AM UTC
Duration
2h 47m
Timeline · 3 updates
  1. monitoring Jun 15, 2026, 07:00 AM UTC

    Following the identification of severe platform performance degradation, we traced the issue to the queries powering the at-a-glance KPI section of the Portal dashboard. To restore platform stability, the KPI section has been disabled. The remainder of the Portal remains fully available. There are currently no plans to re-enable this functionality until a redesigned solution has been implemented and successfully passed load and performance testing..

  2. resolved Jun 15, 2026, 09:47 AM UTC

    This incident has been resolved..

  3. monitoring Jun 15, 2026, 09:49 AM UTC

    We traced the issue to the queries powering the at-a-glance KPI section of the Portal dashboard. The KPI section has been disabled. There are currently no plans to re-enable this functionality until a redesigned solution has been implemented and successfully passed load and performance testing..

Read the full incident report →