K3 Imagine experienced a major incident on November 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 18, 2025, 11:30 AM UTC
Type: Incident Duration: 2 hours and 54 minutes Affected Components: TOP, Portal, POP, Public API, POS Nov 18, 11:30:00 GMT+0 - Investigating - Our platform relies on Cloudflare for DNS and edge network delivery. During the referenced Cloudflare incident, Cloudflare experienced a global network issue that caused requests to our domain to fail before reaching our infrastructure. Our internal systems remained healthy and fully operational, but due to Cloudflare’s network degradation, end-users were unable to reach our service for the duration of the outage. Nov 18, 14:24:09 GMT+0 - Resolved - This incident has been resolved.