K12 Insight incident

Investigating reports of potential service interruption Let's Talk and Engage customer facing landing pages and user logins

Minor Resolved View vendor source →

K12 Insight experienced a minor incident on November 21, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2023, 08:08 PM UTC
Resolved
Nov 21, 2023, 08:08 PM UTC
Duration
—
Detected by Pingoru
Nov 21, 2023, 08:08 PM UTC

Update timeline

  1. resolved Nov 21, 2023, 08:08 PM UTC

    Type: Incident Duration: 1 hour and 31 minutes Affected Components: Onflo Platform, Email Delivery, Engage Platform, Survey Participation Nov 21, 20:08:49 GMT+0 - Investigating - We are currently investigating reports of a potential service interruption that are impacting Let's Talk and Engage customer facing landing pages and user logins. We apologize for any inconvenience and will post another update as soon as we learn more. Nov 21, 20:32:36 GMT+0 - Monitoring - Our team has identified the issue and deployed a fix. We are continuing to monitor the systems to ensure all issues are resolved. Nov 21, 21:39:25 GMT+0 - Resolved - The issue is now resolved. All functions are fully operational at this time. Thank you for your patience.