Justuno Outage History

Justuno is up right now

Justuno had 8 outages in the last 2 years totaling 23h 59m of downtime — averaging 0.3 incidents per month.

There were 8 Justuno outages since September 25, 2024 totaling 23h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.justuno.com

Notice July 17, 2026

Issue affecting some Justuno merchant websites caused by missing header data and recent update

Detected by Pingoru
Jul 17, 2026, 04:53 PM UTC
Resolved
Jul 17, 2026, 04:53 PM UTC
Duration
Affected: Embedded Widget Server
Timeline · 1 update
  1. resolved Jul 17, 2026, 04:53 PM UTC

    Justuno released an update at 8:15am PST July 17th that caused some sites to experience blocking elements. The issue was identified and an update was released at 9:48am PST July 17th to resolve it.

Read the full incident report →

Major March 17, 2026

Profile DB is experiencing a load issue

Detected by Pingoru
Mar 17, 2026, 09:45 PM UTC
Resolved
Mar 17, 2026, 10:08 PM UTC
Duration
23m
Affected: Profile Platform
Timeline · 3 updates
  1. investigating Mar 17, 2026, 09:45 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 17, 2026, 09:45 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 17, 2026, 10:08 PM UTC

    This incident has been resolved

Read the full incident report →

Notice February 5, 2026

App syncs data gap

Detected by Pingoru
Feb 05, 2026, 11:54 PM UTC
Resolved
Jan 28, 2026, 04:30 PM UTC
Duration
Timeline · 1 update
  1. resolved Feb 05, 2026, 11:54 PM UTC

    A new security rule we put in place in our cloudflare system to help block bots which ended up disrupting an internal route used for signing payloads meant for syncing out collected form data to connected apps. This lasted until mid day and then was resolved.

Read the full incident report →

Major June 12, 2025

Unable to Login to portal.justuno.com

Detected by Pingoru
Jun 12, 2025, 07:42 PM UTC
Resolved
Jun 12, 2025, 10:08 PM UTC
Duration
2h 26m
Affected: Management Portal
Timeline · 2 updates
  1. monitoring Jun 12, 2025, 07:42 PM UTC

    Google Cloud outage is affecting our identify authentication for logging in to portal.justuno.com. This is a major google outage that's affecting millions of websites and services around the world. Justuno experiences on customer's websites are unaffected. We are monitoring this closely.

  2. resolved Jun 12, 2025, 10:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 13, 2024

Portal Outage

Detected by Pingoru
Dec 13, 2024, 10:31 PM UTC
Resolved
Dec 14, 2024, 05:50 PM UTC
Duration
19h 19m
Affected: Management Portal
Timeline · 3 updates
  1. investigating Dec 13, 2024, 10:31 PM UTC

    Our api server is experiencing some intermittent outages. We are investigating the issue.

  2. monitoring Dec 13, 2024, 11:33 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Dec 14, 2024, 05:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 25, 2024

Partial outage causing workflows not to load on customer websites

Detected by Pingoru
Sep 25, 2024, 04:29 PM UTC
Resolved
Sep 25, 2024, 05:13 PM UTC
Duration
43m
Affected: Profile Platform
Timeline · 3 updates
  1. investigating Sep 25, 2024, 04:29 PM UTC

    We are currently investigating this issue

  2. monitoring Sep 25, 2024, 04:45 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Sep 25, 2024, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →