Justuno experienced a notice incident on December 8, 2017, lasting 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 08, 2017, 07:27 PM UTC
We are experiencing intermittent issues retrieving profiles for a small percentage of requests to our profile endpoints. We have narrowed down the issue are working to resolve it as quickly as possible.
- resolved Dec 08, 2017, 07:35 PM UTC
The issue has been resolved. There were only issues with profile retrieval for accounts without any live promotions so this should not have affected the vast majority of our customers.