Justuno incident

Issue with cache layer

Notice Resolved View vendor source →

Justuno experienced a notice incident on December 19, 2017, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2017, 07:54 AM UTC
Resolved
Dec 19, 2017, 07:54 AM UTC
Duration
Detected by Pingoru
Dec 19, 2017, 07:54 AM UTC

Update timeline

  1. resolved Dec 19, 2017, 07:54 AM UTC

    Between 12:06am CST and 12:08am CST, we recognized that a caching layer update we rolled out during a routine update at 12:04am CST was causing promotions to fire irregularly. We reverted the code to resolve the issue at 12:08am CST. ** update ** Further investigation has revealed this issue was isolated to website's with live promotions only being served from one of our ten api servers.