Justuno experienced a notice incident on April 18, 2018, lasting 4d 16h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 18, 2018, 09:51 PM UTC
Customer Data Platform backend is partially degraded and running off replicas. There will be no service interruption and cluster will be rebuilt within the next 30 minutes.
- identified Apr 18, 2018, 09:54 PM UTC
Justuno Analytics Dashboard is currently running a day behind. Data for today and tomorrow will be delayed in processing for 24 hours. All previous data is unaffected and Analytics can still be explored without issues otherwise.
- identified Apr 23, 2018, 02:31 PM UTC
Customer Data Platform is fully operational Analytics are now up to date for all accounts
- resolved Apr 23, 2018, 02:31 PM UTC
This incident has been resolved.