Justuno incident

Issues with service provider

Major Resolved View vendor source →

Justuno experienced a major incident on March 4, 2019 affecting Management Portal and Profile Platform, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2019, 04:01 PM UTC
Resolved
Mar 04, 2019, 05:02 PM UTC
Duration
1h
Detected by Pingoru
Mar 04, 2019, 04:01 PM UTC

Affected components

Management PortalProfile Platform

Update timeline

  1. investigating Mar 04, 2019, 04:01 PM UTC

    We are currently investigating an intermittent connectivity that is impacting our portal and services.

  2. investigating Mar 04, 2019, 04:59 PM UTC

    OVH has resolved a routing issue that affected some Cloudflare edge server's ability to correctly route requests.

  3. investigating Mar 04, 2019, 05:01 PM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 04, 2019, 05:02 PM UTC

    OVH has resolved a routing issue that affected some Cloudflare edge server's ability to correctly route requests.