Justuno incident

Analytics are reporting inaccurate data starting 1/1/2020.

Minor Resolved View vendor source →

Justuno experienced a minor incident on January 2, 2020 affecting Management Portal and Analytics, lasting 6h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2020, 08:01 PM UTC
Resolved
Jan 03, 2020, 02:14 AM UTC
Duration
6h 13m
Detected by Pingoru
Jan 02, 2020, 08:01 PM UTC

Affected components

Management PortalAnalytics

Update timeline

  1. investigating Jan 02, 2020, 08:01 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 03, 2020, 12:15 AM UTC

    A fix has been implemented and analytics have been correct through 1/1/2020. Analytics for 1/2/2020 will be available shortly.

  3. resolved Jan 03, 2020, 02:14 AM UTC

    This incident has been resolved