Justuno experienced a minor incident on January 4, 2023 affecting Management Portal and Profile Platform, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Management PortalProfile Platform
Update timeline
- identified Jan 04, 2023, 09:19 PM UTC
We have identified an issue with our profile database cluster leading to a partial outage currently. Customer may have previews now showing or thumbnails not being generated in side the Justuno portal. Customer's website visitors may not see promotions sporadically during this time. It however should not impact the website other than disabling promotions from firing.
- resolved Jan 04, 2023, 09:48 PM UTC
This incident has been resolved.