Justuno incident

Delayed Analytics

Minor Resolved View vendor source →

Justuno experienced a minor incident on September 20, 2018 affecting Management Portal, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2018, 04:48 PM UTC
Resolved
Sep 21, 2018, 08:15 PM UTC
Duration
1d 3h
Detected by Pingoru
Sep 20, 2018, 04:48 PM UTC

Affected components

Management Portal

Update timeline

  1. identified Sep 20, 2018, 04:48 PM UTC

    Analytics for Sept 19th will be delayed until Sept 21st due to a temporary network outage with our host. Hourly Analytics are still functioning correctly. No other Justuno services are affected.

  2. identified Sep 21, 2018, 05:55 PM UTC

    The issue should be fully resolved in the next 20 minutes.

  3. monitoring Sep 21, 2018, 05:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 21, 2018, 08:15 PM UTC

    This incident has been resolved.