Justuno incident

Analytics Dashboard Down

Critical Resolved View vendor source →

Justuno experienced a critical incident on February 26, 2019 affecting Analytics, lasting 6h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2019, 04:00 PM UTC
Resolved
Feb 26, 2019, 10:14 PM UTC
Duration
6h 14m
Detected by Pingoru
Feb 26, 2019, 04:00 PM UTC

Affected components

Analytics

Update timeline

  1. identified Feb 26, 2019, 04:00 PM UTC

    We are working to restore the Analytics Dashboard. Data collection is unaffected and all data should be restored and accurate in the next few hours.

  2. monitoring Feb 26, 2019, 06:26 PM UTC

    The dashboard is now available but is still back filling some data between the 1st and 25th of February. We estimate another 2-3 hours before all data is restored. Thank you for your patience.

  3. resolved Feb 26, 2019, 10:14 PM UTC

    All data has been regenerated and is up to date.