Justuno experienced a minor incident on December 16, 2022 affecting Management Portal, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Management Portal
Update timeline
- investigating Dec 16, 2022, 04:31 PM UTC
One of our OLAP database nodes is down at the moment which is blocking our ability to process new analytic data from the 15th and 16th. We are working to restore the service and once that is done, we will continue to process all the data from the 15th and 16th to back fill it.
- investigating Dec 16, 2022, 10:38 PM UTC
stats for 12/15 are now available and issues in the portal are resolved. Status for 12/16 will be available at 7pm PST today.
- monitoring Dec 16, 2022, 10:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 17, 2022, 09:39 PM UTC
This incident has been resolved.