Major Outage detected on status page
Affected: Overall
Justuno Outage History
Justuno is up right nowJustuno had 5 outages in the last 2 years totaling 3h 56m of downtime — averaging 0.2 incidents per month.
There were 5 Justuno outages since June 12, 2025 totaling 3h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.
Profile DB is experiencing a load issue
Affected: Profile Platform
Timeline · 3 updates
- investigating Mar 17, 2026, 09:45 PM UTC
We are currently investigating this issue.
- investigating Mar 17, 2026, 09:45 PM UTC
We are continuing to investigate this issue.
- resolved Mar 17, 2026, 10:08 PM UTC
This incident has been resolved
Session report data from March 13-14th 2026 may be incomplete and cannot be recovered.
Timeline · 1 update
- resolved Mar 16, 2026, 02:06 AM UTC
During a migration, some session related data was lost for 3/13/2026 and 3/14/2026. This only affects some session related reporting for those date ranges.
App syncs data gap
Timeline · 1 update
- resolved Feb 05, 2026, 11:54 PM UTC
A new security rule we put in place in our cloudflare system to help block bots which ended up disrupting an internal route used for signing payloads meant for syncing out collected form data to connected apps. This lasted until mid day and then was resolved.
Unable to Login to portal.justuno.com
Affected: Management Portal
Timeline · 2 updates
- monitoring Jun 12, 2025, 07:42 PM UTC
Google Cloud outage is affecting our identify authentication for logging in to portal.justuno.com. This is a major google outage that's affecting millions of websites and services around the world. Justuno experiences on customer's websites are unaffected. We are monitoring this closely.
- resolved Jun 12, 2025, 10:08 PM UTC
This incident has been resolved.