Justuno incident

Partial analytics outage

Minor Resolved View vendor source →

Justuno experienced a minor incident on September 25, 2023 affecting Management Portal and Analytics, lasting 11h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2023, 03:14 PM UTC
Resolved
Sep 26, 2023, 03:00 AM UTC
Duration
11h 45m
Detected by Pingoru
Sep 25, 2023, 03:14 PM UTC

Affected components

Management PortalAnalytics

Update timeline

  1. identified Sep 25, 2023, 03:14 PM UTC

    A node in the analytics cluster caused data to not be ingested correctly, we are putting in a plan to replace this node and re-ingest the data.

  2. resolved Sep 26, 2023, 02:36 PM UTC

    This incident has been resolved.