Juspay experienced a minor incident on July 24, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 24, 2024, 04:09 PM UTC
Type: Incident Duration: 24 minutes Affected Components: API Jul 24, 16:09:00 GMT+0 - Investigating - We are experiencing intermittent fluctuations in some of our core APIs. We are root causing at the moment. Jul 24, 16:15:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. There seems to be high connections to our transactions database. We are trying to reduce the connections. Jul 24, 16:30:00 GMT+0 - Resolved - This incident has been resolved. We are monitoring the health of the APIs.