Juspay incident

Latency spike in APIs

Minor Resolved View vendor source →

Juspay experienced a minor incident on May 5, 2025, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 01:20 PM UTC
Resolved
May 05, 2025, 02:15 PM UTC
Duration
55m
Detected by Pingoru
May 05, 2025, 01:20 PM UTC

Update timeline

  1. investigating May 05, 2025, 01:20 PM UTC

    We are currently investigating this incident..

  2. resolved May 05, 2025, 02:15 PM UTC

    Some of our APIs had experienced spike in latency due to high DB load. This incident has been resolved..