Juro incident

DOCX Processing Issues

Minor Resolved View vendor source →

Juro experienced a minor incident on April 13, 2026, lasting 10h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 08:51 PM UTC
Resolved
Apr 14, 2026, 07:00 AM UTC
Duration
10h 9m
Detected by Pingoru
Apr 13, 2026, 08:51 PM UTC

Update timeline

  1. investigating Apr 13, 2026, 08:51 PM UTC

    We are currently investigating this incident..

  2. identified Apr 14, 2026, 06:37 AM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Apr 14, 2026, 06:47 AM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Apr 14, 2026, 07:00 AM UTC

    This incident has been resolved..