Judy Security incident

Login Issues experienced by some customers

Notice Resolved View vendor source →

Judy Security experienced a notice incident on October 30, 2023 affecting Password Manager and Champion Dashboard, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 04:33 PM UTC
Resolved
Oct 30, 2023, 04:41 PM UTC
Duration
8m
Detected by Pingoru
Oct 30, 2023, 04:33 PM UTC

Affected components

Password ManagerChampion Dashboard

Update timeline

  1. investigating Oct 30, 2023, 04:33 PM UTC

    We are looking into authentication issues some customers are experiencing, we apologize for this inconvenience if you are being affected by this temporary issue. All security pillars are still wroking as expected, only Password manager and dashboards are not able to be logged into by some customers.

  2. investigating Oct 30, 2023, 04:41 PM UTC

    This incident has been remediated, we apology for any inconvenience.

  3. resolved Oct 30, 2023, 04:41 PM UTC

    This incident has been resolved.