Judy Security Outage History

Judy Security degraded View live status →

Judy Security had 6 outages in the last 2 years totaling 29h 35m of downtime — averaging 0.2 incidents per month.

There were 6 Judy Security outages since October 28, 2024 totaling 29h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.judysecurity.ai

Minor April 8, 2026

Password Protection - 2FA Delivery

Detected by Pingoru
Apr 08, 2026, 06:47 PM UTC
Resolved
Apr 08, 2026, 09:56 PM UTC
Duration
3h 9m
Affected: Password Protection - 2FA Delivery
Timeline · 3 updates
  1. investigating Apr 08, 2026, 06:47 PM UTC

    We are currently experiencing temporary delivery issues with 2FA codes. Our team has identified the root cause and is actively working toward a resolution. We will provide updates as more information becomes available.

  2. investigating Apr 08, 2026, 07:45 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 08, 2026, 09:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Judy Security Outage

Detected by Pingoru
Oct 20, 2025, 01:53 PM UTC
Resolved
Oct 20, 2025, 03:09 PM UTC
Duration
1h 16m
Affected: Password ManagerJudyChampion DashboardEndpoint Protection
Timeline · 2 updates
  1. investigating Oct 20, 2025, 01:53 PM UTC

    We are currently experiencing a temporary outage affecting some of Judy Security’s pillars due to a global AWS outage. Our team is actively monitoring the situation and working to restore full functionality as quickly as possible. We will continue to provide updates as they become available. We sincerely apologize for the inconvenience and appreciate your patience during this time.

  2. resolved Oct 20, 2025, 03:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2025

Judy's Blue Team

Detected by Pingoru
May 15, 2025, 03:25 PM UTC
Resolved
May 15, 2025, 06:38 PM UTC
Duration
3h 13m
Affected: Judy's Team Blue
Timeline · 3 updates
  1. investigating May 15, 2025, 03:25 PM UTC

    We are currently investigating this issue.

  2. monitoring May 15, 2025, 03:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2025, 06:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2025

Judy's Portal

Detected by Pingoru
Apr 14, 2025, 02:39 PM UTC
Resolved
Apr 14, 2025, 04:10 PM UTC
Duration
1h 31m
Affected: Champion Dashboard
Timeline · 3 updates
  1. identified Apr 14, 2025, 02:39 PM UTC

    There is an outage impacting our Judy's Portal. We are actively working to address this issue and will provide updates as they come along. Thank you for your patience as we continue to look into this issue.

  2. identified Apr 14, 2025, 04:10 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 14, 2025, 04:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 14, 2024

Infrastructure Improvements & Maintenance

Detected by Pingoru
Nov 14, 2024, 02:53 AM UTC
Resolved
Nov 14, 2024, 08:14 PM UTC
Duration
17h 21m
Affected: Judy's Team Blue
Timeline · 3 updates
  1. monitoring Nov 14, 2024, 02:53 AM UTC

    We are currently updating Judy’s backend systems to enhance overall performance and reliability. During this time, some components of Judy may be temporarily inaccessible. The process is taking longer than anticipated, but please rest assured our team is working diligently to resolve this issue as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

  2. monitoring Nov 14, 2024, 03:26 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 14, 2024, 08:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 28, 2024

Advanced Anti- Phishing

Detected by Pingoru
Oct 28, 2024, 04:10 PM UTC
Resolved
Oct 28, 2024, 07:13 PM UTC
Duration
3h 3m
Affected: Anti-Phishing
Timeline · 4 updates
  1. investigating Oct 28, 2024, 04:10 PM UTC

    We want to inform you about a current situation that may affect your service experience. DNSFilter services are 100% available, however, one of our Internet Exchange (IX) providers in the DC region is experiencing an outage. As a result, some network traffic is being rerouted through our servers in Chicago and NYC. This unexpected shift in traffic may lead to an increase in latency as these servers handle the additional load. Please know that our technical teams are working diligently with the IX provider to resolve the issue as quickly as possible. We are committed to maintaining the performance and reliability of our network services and will keep you updated as we work through this challenge. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any further questions or need assistance, please don't hesitate to reach out to our support team. Thank you for trusting us with your service needs.

  2. investigating Oct 28, 2024, 04:27 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 28, 2024, 07:13 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 28, 2024, 07:13 PM UTC

    This incident has been resolved.

Read the full incident report →