Judge.me incident

Partial outage: Significant Degraded Performance

Critical Resolved View vendor source →

Judge.me experienced a critical incident on April 30, 2023, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2023, 12:30 AM UTC
Resolved
May 01, 2023, 07:30 AM UTC
Duration
1d 7h
Detected by Pingoru
Apr 30, 2023, 12:30 AM UTC

Update timeline

  1. resolved Aug 17, 2023, 03:07 AM UTC

    From 7:22 to 7:52, our system experienced a significant degrade in performance, causing ~50% of user requests to take more than 5 seconds to respond. The root cause was due to a memory issue from a recent coding change. We've immediately released a fix for this.