Judge.me incident

System severely degraded: app admin temporarily unavailable

Critical Resolved View vendor source →

Judge.me experienced a critical incident on March 19, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 06:45 AM UTC
Resolved
Mar 19, 2024, 05:00 AM UTC
Duration
—
Detected by Pingoru
Mar 19, 2024, 06:45 AM UTC

Update timeline

  1. resolved Mar 19, 2024, 06:45 AM UTC

    Mar 19, from 5:09am to 5:24am (UTC), our app was severely degraded, temporarily inaccessible for 15 minutes. The root cause was due to a new released feature consuming too much server resources, causing out of memory issues. Our DevOps team immediately turned of the feature and recovered our app to be back online as normal.