Judge.me incident

System downtime: app admin temporarily unavailable

Critical Resolved View vendor source →

Judge.me experienced a critical incident on October 25, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2023, 08:30 AM UTC
Resolved
Oct 25, 2023, 08:30 AM UTC
Duration
Detected by Pingoru
Oct 25, 2023, 08:30 AM UTC

Update timeline

  1. resolved Oct 26, 2023, 07:41 AM UTC

    Wed Oct 25, from 8:40am to 8:44am (UTC), our app was temporarily inaccessible for 4 minutes. The root cause was due to a recent change, compounded with higher workload at the time, causing out of memory issues. Our DevOps team immediately resolved the issues and brought our app back online as normal.