Jottacloud Public incident

We are currently experiencing authentication platform issues

Major Resolved View vendor source →

Jottacloud Public experienced a major incident on August 10, 2021 affecting Websites and Desktop application and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2021, 10:14 AM UTC
Resolved
Aug 10, 2021, 10:52 AM UTC
Duration
37m
Detected by Pingoru
Aug 10, 2021, 10:14 AM UTC

Affected components

WebsitesDesktop applicationAPI

Update timeline

  1. identified Aug 10, 2021, 10:14 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 10, 2021, 10:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 10, 2021, 10:52 AM UTC

    This incident has been resolved.