Jottacloud Public incident

Login platform unstable

Critical Resolved View vendor source →

Jottacloud Public experienced a critical incident on December 16, 2021 affecting Websites, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2021, 11:55 AM UTC
Resolved
Dec 16, 2021, 01:17 PM UTC
Duration
1h 22m
Detected by Pingoru
Dec 16, 2021, 11:55 AM UTC

Affected components

Websites

Update timeline

  1. identified Dec 16, 2021, 11:55 AM UTC

    Authentication service interruption

  2. identified Dec 16, 2021, 11:59 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 16, 2021, 12:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 16, 2021, 01:17 PM UTC

    This incident has been resolved.