Jottacloud Public incident

Sync slower than usual

Minor Resolved View vendor source →

Jottacloud Public experienced a minor incident on August 31, 2022 affecting Desktop application, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2022, 03:51 PM UTC
Resolved
Aug 31, 2022, 04:30 PM UTC
Duration
39m
Detected by Pingoru
Aug 31, 2022, 03:51 PM UTC

Affected components

Desktop application

Update timeline

  1. identified Aug 31, 2022, 03:51 PM UTC

    Our sync service is experiencing slowness and might have a few minutes delay. The issue has been identified and a fix is in progress.

  2. monitoring Aug 31, 2022, 04:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 31, 2022, 04:30 PM UTC

    This incident has been resolved.