Jottacloud Public incident

Authentication service interruption

Major Resolved View vendor source →

Jottacloud Public experienced a major incident on January 17, 2023 affecting Websites and Desktop application and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2023, 08:26 AM UTC
Resolved
Jan 17, 2023, 11:40 AM UTC
Duration
3h 13m
Detected by Pingoru
Jan 17, 2023, 08:26 AM UTC

Affected components

WebsitesDesktop applicationAPI

Update timeline

  1. identified Jan 17, 2023, 08:26 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 17, 2023, 08:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 17, 2023, 11:40 AM UTC

    This incident has been resolved.