Jottacloud Public incident

Slow import of newly uploaded photos

Minor Resolved View vendor source →

Jottacloud Public experienced a minor incident on February 10, 2023 affecting Websites, lasting 19h 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2023, 01:17 PM UTC
Resolved
Feb 11, 2023, 08:49 AM UTC
Duration
19h 32m
Detected by Pingoru
Feb 10, 2023, 01:17 PM UTC

Affected components

Websites

Update timeline

  1. investigating Feb 10, 2023, 01:17 PM UTC

    We're experiencing degraded performance on photo imports of newly uploaded photos

  2. monitoring Feb 10, 2023, 01:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2023, 08:49 AM UTC

    This incident has been resolved.