Jottacloud Public incident

Authentication platform instability

Critical Resolved View vendor source →

Jottacloud Public experienced a critical incident on November 25, 2023 affecting Websites and Desktop application and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2023, 09:46 AM UTC
Resolved
Nov 25, 2023, 10:30 AM UTC
Duration
43m
Detected by Pingoru
Nov 25, 2023, 09:46 AM UTC

Affected components

WebsitesDesktop applicationAPIAuthentication platform

Update timeline

  1. investigating Nov 25, 2023, 09:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 25, 2023, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2023, 10:30 AM UTC

    This incident has been resolved.