Jottacloud Public incident

Mobile app photo sync

Notice Resolved View vendor source →

Jottacloud Public experienced a notice incident on January 25, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 07:00 PM UTC
Resolved
Jan 25, 2024, 03:00 PM UTC
Duration
Detected by Pingoru
Jan 25, 2024, 07:00 PM UTC

Update timeline

  1. resolved Jan 25, 2024, 07:00 PM UTC

    We experience issues with synchronising photo libraries to iOS and Android devices. Some users can experience that changes to the photo library (like added. deleted or hidden photos) dont show in our mobile apps. There may also be issues with sharing and adding newly backed up photos to albums