Jottacloud Public experienced a minor incident on January 25, 2024 affecting API, lasting 4d 13h. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- identified Jan 25, 2024, 07:06 PM UTC
We experience issues with synchronising photo libraries to iOS and Android devices. Some users can experience that changes to the photo library (like added. deleted or hidden photos) dont show in our mobile apps. There may also be issues with sharing and adding newly backed up photos to albums
- resolved Jan 30, 2024, 08:24 AM UTC
This incident has been resolved.