Jottacloud Public incident

Authentication platform instability

Critical Resolved View vendor source →

Jottacloud Public experienced a critical incident on March 18, 2024 affecting Websites and Desktop application and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2024, 10:07 AM UTC
Resolved
Mar 18, 2024, 10:23 AM UTC
Duration
15m
Detected by Pingoru
Mar 18, 2024, 10:07 AM UTC

Affected components

WebsitesDesktop applicationAPIAuthentication platform

Update timeline

  1. investigating Mar 18, 2024, 10:07 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 18, 2024, 10:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2024, 10:23 AM UTC

    This incident has been resolved.