Jottacloud Public incident

Network outage

Critical Resolved View vendor source →

Jottacloud Public experienced a critical incident on March 19, 2024 affecting Websites and Desktop application and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 10:18 AM UTC
Resolved
Mar 19, 2024, 11:41 AM UTC
Duration
1h 22m
Detected by Pingoru
Mar 19, 2024, 10:18 AM UTC

Affected components

WebsitesDesktop applicationAPIAuthentication platform

Update timeline

  1. investigating Mar 19, 2024, 10:18 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 19, 2024, 10:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2024, 11:41 AM UTC

    This incident has been resolved.