Jottacloud Public incident

Auth system instability

Major Resolved View vendor source →

Jottacloud Public experienced a major incident on March 21, 2024 affecting Authentication platform, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2024, 10:40 AM UTC
Resolved
Mar 21, 2024, 11:11 AM UTC
Duration
30m
Detected by Pingoru
Mar 21, 2024, 10:40 AM UTC

Affected components

Authentication platform

Update timeline

  1. identified Mar 21, 2024, 10:40 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 21, 2024, 10:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Mar 21, 2024, 10:47 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 21, 2024, 10:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 21, 2024, 11:11 AM UTC

    This incident has been resolved.